Customer Stories

Blacc Spot Media delivers results-driven Cloud Communications products and services for our clients.

Proven Cloud Communications Strategies

Communication Channels
SMS/MMS & Chat

Smile Direct Club


Learn how we helped Smile Direct Club support over 75,000+ monthly conversations in 7 different countries.

Communication Channels
Voice, IVR & Chat

Procter & Gamble


Learn how we helped Procter & Gamble deploy a pilot for consolidating their global contact centers.

Communication Channels
Voice, IVR & SMS/MMS

Capitol Corridor


Learn how we helped the Capitol Corridor implement an intelligent IVR solution to support 1.7 million passengers.

Communication Channels
Voice & IVR

CharterUP


Learn how we helped CharterUP migrate from their existing Contact Center as a Service (CCaaS) provider by leveraging Twilio Flex.

Communication Channels
SMS/MMS

Pylon Manufacturing


Learn how we helped Pylon deploy an intelligent SMS Chatbot to enhance their customer experience (CX).

Communication Channels
Voice

Outdoor Adventures


Learn how we replaced Outdoor Adventures’s existing Contact Center as a Service (CCaaS) with a custom-built solution.

Communication Channels
SMS/MMS & Chat

The+Source


Learn how we helped the The+Source deploy a compliant SMS/MMS marketing solution in the Cannabis Industry.